Frequently Asked Questions
- How can I get a catalog?
- You can request a catalog by calling our toll-free order line at 888-276-9327, using our catalog request form, or emailing customer service at sales@arrowear.com.
- How can I place an order?
- Orders can be faxed in at 516-593-7897, emailed to sales@arrowear.com or called in to 888-276-9327.
Please click here to download our order form in PDF format -or- click here to place an order online.
- Can payments be made with a credit card? Do you offer Net 30 terms?
- We accept Visa, and MasterCard. Please request a credit application for Net 30 consideration.
- Do you offer a "Client Friendly" version of this website?
- Yes! Please feel free to direct your clients to www.AWSportswear.com for a "client friendly" version of the Arrowear web site.
- I have a sample garment that I need duplicated but I don't see it in your catalog...do you offer custom manufacturing?
- Yes...we offer custom manufacturing! Please send us your requirements, a photo, or a sample …and we will provide you with a prompt response and a price quote.
- Do you offer custom screen printing as well as numbering?
- Yes! All of our screen printing is done in-house. We offer screen printed numbers in 4", 6" and 8" sizes. For pricing information, please call us or email us at sales@arrowear.com.
- How can I get a price quote for embroidered emblems?
- Pricing for emblems is a function of size, quantity and embroidery thread coverage. You can send us an existing emblem for a prompt price quote, or you can email or fax us your artwork and we will be able to offer you an extremely competitive price.
- I need a braided short with a special combination (braid). Can this be done?
- As a leader manufacturer of custom braided shorts, we can offer countless styles of braids from a simple solid 1" wide to a five color 2" braid. Custom letter braids for teams and schools as well as the most current and popular patterns and designs are available...feel free to call (888-276-9327) or email us with any questions.
- I sell to schools and phys-ed departments. Do you offer any types of special programs for School Phys-Ed Outfitting?
- Absolutely! Please contact your sales rep or our friendly customer service reps for details on Arrowear's "Phys-Ed" programs. You can view our website section as well by clicking here.
- I saw your website and would like to purchase a sample to show my customer. How do you handle sample requests?
- Please call 888-276-9327, fax us at 516-593-7897 or email us any sample request. If we inventory the item, we can usually ship within 24 hours.